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My internet bill has been $90/month for 20 years. I let an AI agent negotiate it down to $40 — and while I was at it, I had it erase a $460 cancellation fee I was 100% sure I owed. Zero minutes on hold, zero scripts to memorize. Here’s exactly how both battles played out, and why ChatGPT and Claude couldn’t have done the same thing.
⏱️ TIMESTAMPS:
00:00 — My $90 internet bill vs. the AI-negotiated one
00:25 — Case 1: Setting the rules for the Spectrum negotiation
01:09 — Research phase: pricing out T-Mobile and Verizon as leverage
01:54 — The live call, the three-way handoff, and the 2FA moment
02:53 — Result: $90 down to $40/month
03:52 — Case 2: The Adobe "annual plan" trap and $460 fee
04:56 — Computer use in action: browser control handed back for login
06:09 — Result: subscription cancelled, fee waived to $0
06:23 — ChatGPT vs. Claude vs. autonomous agents
07:30 — What else AI can do (disputes, refunds, insurance claims)
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